Respiray Wear A+ Wearable Air Purifier

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Sale price$139.00 USD Regular price$189.00 USD
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Price:
Sale price$139.00 USD Regular price$189.00 USD
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  • Description

    Respiray Wear A+ Wearable Air Purifier

    Proximity matters: The closer you are to an air purifier, the cleaner the air you breathe

    That's why Respiray created Wear A+

    The world's most effective wearable HEPA air purifier enables you to eat, drink, and interact freely while purifying the air as close to you as possible.

    wearable air purifier Respiray

    This wearable air purifier shields you from allergens, including but not limited to dust mites, pet dander, pollen, mold.




    The new era: Air purifiers go wearable

    Introducing Respiray Wear A+

    Say goodbye to airborne allergies with Respiray

    Respiray Wear A+ filters out 99.9% of allergens and lets you breathe clean air.




    Traditional air purifiers vs. wearable

    Why wearable air purifiers are better?


    Room air purifiers are great, but take time to process the air.

    When it comes to clean air, proximity matters. While traditional air purifiers work well, they take time to process the air. This delay can result in harmful particles lingering and new ones entering your room, and remaining in the air until cycled through the purifier. Introducing wearable air purifiers – they put the purification right where you breathe. Stay protected with every breath while your wearable is taking care of the rest.




    Why Respiray Wear A+ is the best wearable air purifier?


    personal air purifier Respiray Wear A+


    MORE EFFECTIVE THAN ALLERGY MEDICINE

    Clinical trials concluded that Respiray Wear A+ reduces allergic symptoms more effectively than most anti-allergic drugs or immunotherapy. Unlike allergy medicine, Respiray Wear A+ provides instant protection from allergic reactions without side effects.


    CLINICALLY & LAB-TESTED

    When it comes to clean, allergen-free air - Respiray Wear A+ is the most thoroughly tested device that does not cover your mouth and nose.


    EASY TO USE

    One button to operate the device: turn on/off and switch between 2 airflow settings. No need to download any app - see when it is time to recharge or replace the HEPA filter from the device's indicator LEDs.

    trustpilot logo

    Also, Respiray Wear A+ is highly appreciated by its users. The reviews on Trustpilot speak for themselves.




    How does Respiray Wear A+ work?


    If you avoid breathing in allergens, you won't have allergic reactions.

    Scientists, engineers, and designers have made avoiding allergens easy.


    Air filled with allergens is pulled into the device from below The HEPA H12 (MERV17) filter in Wear A+ captures 99.9% of allergens The constantly renewing cloud of clean air offers instant protection
    Air filled with allergens is pulled into the device from below. The HEPA filter in Wear A+ captures 99.9% of allergens. The always-renewing clean air cloud gives instant protection.


    how Respiray Wear A+ creates constantly renewing cloud of clean air

    Here, you can see how the filtered air (directed towards your mouth and nose) creates a clean air cloud around your face. Respiray Wear A+ shields you from breathing in allergens, and you won't have allergic reactions - this has been scientifically proven.




    Respiray Wear A+ is perfect for


    Traveling


    Hay fever season


    Respiray Wear A+ is perfect for traveling A must-have for pollen allergy sufferers
    Air pollution & viruses Pollen allergy


    Being around pets


    Cleaning at home


    Ideal for cat & dog dander allergies Relief for those with dust & mold allergies
    Cat & dog dander allergy Dust & mold allergy




    What users say about Respiray Wear +





    Clinically tested and globally certified


    Clinical trials in Germany

    Laboratory tests in the USA

    Globally certified

    "A reduction in symptoms of this magnitude is not achieved by most anti-allergic drugs."

    "Respiray's HEPA filter is over 99.9% effective at filtering airborne allergens."

    "Respiray Wear A+ complies with the FCC, CE, IC and UKCA standards."

    Respiray Wear A+ Clinical trials in Germany Respiray Wear A+ Laboratory tests in the USA Respiray Wear A+ is Globally certified

    European Centre for Allergy Research Foundation

    SGS North America Inc.

    Attestation of Global Compliance Co., Ltd




    Features and benefits


    lightweight design icon quiet fans icon
    lightweight design quiet fans
    Weighing in at just 0.65 lbs, Wear A+ is as light as an iPad mini or larger smartphone. Premium fans ensure maximum protection with minimal noise disruption.
    99.9% effective filter icon two air flows icon
    Respiray Wear A+ 99.9% effective filter Respiray Wear A+ has 2 air flows
    The easy-to-replace H12 HEPA filter MERV17 lasts up to 200 hours (est 3 months). At the click of a button, opt for low airflow when stationary and high airflow while in motion.
    one size fits all icon super easy to wear icon
    Respiray Wear A+ is one size fits all Respiray Wear A+ is super easy to wear
    With an easily adjustable strap, Wear A+ is suitable for ages 13 to 100. With its magnetic strap, you can put on or take off Wear A+ in just 2 seconds.
    battery icon type-c charging icon
    Respiray Wear A+ battery lasts for 8 hours You can charge Respiray Wear A+ with type-c
    Wear A+ operates with a safe 2000 mAh lithium-ion battery. Wear A+ charges fully in just 3 hours using a typical USB-C charger.




    What's in the box?


    Respiray Wear A+ package includes Respiray Wear A+ device, magnetic straps, user manual, charging cable, 2 HEPA filters, 1 washable pre-filter and strong protective box

    unboxing Respiray Wear A+




    Technical specifications


    black and white color Respiray Wear A+

    Weight
    Main unit: 9.2 oz | 261 g
    Strap: 0.85 oz | 24 g
    Filters: 0.5 oz | 14 g
    Dimensions 4.7 x 7.8 x 2.7 in | 12 x 20 x 6 cm
    Airflow Regular mode: 2.5 CFM | 70 l/min
    Turbo mode: 4.2 CFM | 120 l/min
    Battery Li-Ion battery 3.7 V | 2000 mAh | 7.4 Wh
    8 hours in regular mode, rechargeable via USB-C
    Noise Level 45 dBA
    Operating Conditions Temperature: 50–105 °F | 10–40 °C
    Relative humidity: 15%–75%
    Filtration Type Main Filter: High-efficiency HEPA 12 (MERV 17)
    Pre-Filter: Reticulated Foam (Washable)
    Active Allergen Reduction >99.9% at 2.5 CFM | 70 l/min
    Warranty 1-year limited manufacturer's warranty


    HEPA Filter Maintenance Change after 200 working hours - the blue indicator LED on the device will turn on.
    Or every 6 months - if you used the device less than 200 working hours.
    Pre-Filter Maintenance Regularly check the filter - if it is dusty or dirty, wash the filter with water and dry it before inserting it back into the device.


    Designed & Made in Europe



    30-DAY MONEY-BACK GUARANTEE

    1-YEAR WARRANTY




    Respiray Wear A+ in 72 seconds





    FAQ


    Click on a question to see the answer


    Does Respiray Wear A+ help against viruses?

    Yes, the HEPA 12 filter used in Respiray Wear A+ is very effective at filtering virus particles. It can be used as another layer of protection against Covid-19. However, the company behind Respiray is focused on helping those who suffer from allergies, and the device and the filters have only been tested with allergen particles.

    Does Respiray Wear A+ also help against air pollution?

    The HEPA 12 filter used in Respiray Wear A+ effectively filters particulate matter. This includes tiny solid or liquid particles suspended in the air, such as dust, soot, and fine particles produced by vehicle emissions and industrial processes. Respiray Wear A+ is excellent at removing these particles from the air and can help reduce the air pollution you usually breathe in.

    Is Respiray Wear A+ Ozone-Free?

    Yes, Respiray Wear A+ is completely Ozone-free.

    Does Respiray Wear A+ release any radiation, EMFs, or cancer-causing substances?

    No, Respiray Wear A+ does not use wireless technology like Bluetooth or Wi-Fi, so it is definitely much safer than many other devices. The device does contain electronic components but these have been tested against the required electromagnetic compatibility (EMC) standards and the results were well within the permitted levels. The materials used to build the device are also safe – they have been tested according to the European Union’s Restriction of Hazardous Substances (RoHS) standards.

    How often should the filters be changed?

    Respiray Wear A+ comes with two replaceable HEPA filters. Each filter lasts for 200 working hours. The filter replacement indicator LED on the device shows when it’s time to change the filter.

    Does Respiray Wear A+ protect against dust mite allergies?

    Yes, Respiray Wear A+ provides effective protection from dust and dust mites. 200 people tested the device at their homes, with 9 out of 10 saying that Wear A+ helped them. Respiray Wear A+ was tested at SGS Michigan with a 50/50 allergen mix of dander from dogs (Canis familiaris) and dust mites (Dermatophagoides farinae). It was >99.9% effective at filtering those allergens.

    Does Respiray Wear A+ protect against allergies caused by pets?

    Yes, Respiray Wear A+ provides effective protection from dander from pets including cats, dogs, rabbits and rats. 200 people tested the device at their homes, with 9 out of 10 saying that Wear A+ helped them. Respiray Wear A+ was tested at SGS Michigan with a 50/50 allergen mix of dander from dogs (Canis familiaris) and dust mites (Dermatophagoides farinae). It was >99.9% effective at filtering those allergens.

    Does Respiray Wear A+ help with asthma?

    Yes, Wear A+ helps to prevent allergic asthma caused by airborne allergens like pollen, pet dander and dust mites. Around 80% of people with asthma also have allergies. However, Respiray Wear A+ does NOT protect against “exercise-induced” asthma or non-allergic asthma.

    Where is Respiray Wear A+ meant to be used?

    Respiray Wear A+ is most effective in non-windy conditions. The device is most effective indoors, but it also works outdoors when there is no wind. Respiray Wear A+ is not meant to be used while sleeping.

    What type of charger does Respiray Wear A+ need?

    Wear A+ is charged with a USB-C cable that is provided with the product. USB-C is widely used for charging mobile phones and laptops.

    How is Respiray Wear A+ charged and how long does it last?

    Wear A+ is battery-powered and charged with a USB-C cable. The device lasts for 8 hours on a full charge.

    Can Respiray Wear A+ be used with a Pacemaker?

    No, unfortunately you cannot use Respiray Wear A+ if you have a pacemaker because the device has a strap with a magnetic closure that may interfere with the pacemaker’s operation.

    Will Respiray Wear A+ make my eyes dry?

    Respiray Wear A+ does create a light breeze around the face, but as long as you don’t suffer from dry eye syndrome or Sjögren’s syndrome it shouldn’t cause you any problems. If you suffer from one of these conditions, we advise you to consult with your doctor first.

    Can children wear Respiray Wear A+?

    Respiray Wear A+ is available in one size only, with an adjustable strap that makes it easy to alter the distance between the user’s face and the device, meaning it can be comfortably worn by people of various heights and body types. It is not recommended that Wear A+ is worn by children under 13 years of age.

    How comfortable is Respiray Wear A+ to wear?

    Respiray Wear A+ is super light. It is wonderfully comfortable to wear thanks to its ergonomic design. When 200 participants tested Wear A+, only 3 people reported that it made their eyes dry, and only 2 reported that the device was heavy to wear. Most people were positively surprised by how comfortable it is and how lightweight the device actually feels.

    Can Respiray Wear A+ be worn on airplanes?

    Yes, Respiray Wear A+ can be worn safely on airplanes. However, it may be slightly less effective than in a normal indoor environment as airplane ventilation systems are powerful enough to create air movement, which could potentially affect the allergen-free air zone created by the device.


    Respiray logo


    Description

    Respiray Wear A+ Wearable Air Purifier

    Proximity matters: The closer you are to an air purifier, the cleaner the air you breathe

    That's why Respiray created Wear A+

    The world's most effective wearable HEPA air purifier enables you to eat, drink, and interact freely while purifying the air as close to you as possible.

    wearable air purifier Respiray

    This wearable air purifier shields you from allergens, including but not limited to dust mites, pet dander, pollen, mold.




    The new era: Air purifiers go wearable

    Introducing Respiray Wear A+

    Say goodbye to airborne allergies with Respiray

    Respiray Wear A+ filters out 99.9% of allergens and lets you breathe clean air.




    Traditional air purifiers vs. wearable

    Why wearable air purifiers are better?


    Room air purifiers are great, but take time to process the air.

    When it comes to clean air, proximity matters. While traditional air purifiers work well, they take time to process the air. This delay can result in harmful particles lingering and new ones entering your room, and remaining in the air until cycled through the purifier. Introducing wearable air purifiers – they put the purification right where you breathe. Stay protected with every breath while your wearable is taking care of the rest.




    Why Respiray Wear A+ is the best wearable air purifier?


    personal air purifier Respiray Wear A+


    MORE EFFECTIVE THAN ALLERGY MEDICINE

    Clinical trials concluded that Respiray Wear A+ reduces allergic symptoms more effectively than most anti-allergic drugs or immunotherapy. Unlike allergy medicine, Respiray Wear A+ provides instant protection from allergic reactions without side effects.


    CLINICALLY & LAB-TESTED

    When it comes to clean, allergen-free air - Respiray Wear A+ is the most thoroughly tested device that does not cover your mouth and nose.


    EASY TO USE

    One button to operate the device: turn on/off and switch between 2 airflow settings. No need to download any app - see when it is time to recharge or replace the HEPA filter from the device's indicator LEDs.

    trustpilot logo

    Also, Respiray Wear A+ is highly appreciated by its users. The reviews on Trustpilot speak for themselves.




    How does Respiray Wear A+ work?


    If you avoid breathing in allergens, you won't have allergic reactions.

    Scientists, engineers, and designers have made avoiding allergens easy.


    Air filled with allergens is pulled into the device from below The HEPA H12 (MERV17) filter in Wear A+ captures 99.9% of allergens The constantly renewing cloud of clean air offers instant protection
    Air filled with allergens is pulled into the device from below. The HEPA filter in Wear A+ captures 99.9% of allergens. The always-renewing clean air cloud gives instant protection.


    how Respiray Wear A+ creates constantly renewing cloud of clean air

    Here, you can see how the filtered air (directed towards your mouth and nose) creates a clean air cloud around your face. Respiray Wear A+ shields you from breathing in allergens, and you won't have allergic reactions - this has been scientifically proven.




    Respiray Wear A+ is perfect for


    Traveling


    Hay fever season


    Respiray Wear A+ is perfect for traveling A must-have for pollen allergy sufferers
    Air pollution & viruses Pollen allergy


    Being around pets


    Cleaning at home


    Ideal for cat & dog dander allergies Relief for those with dust & mold allergies
    Cat & dog dander allergy Dust & mold allergy




    What users say about Respiray Wear +





    Clinically tested and globally certified


    Clinical trials in Germany

    Laboratory tests in the USA

    Globally certified

    "A reduction in symptoms of this magnitude is not achieved by most anti-allergic drugs."

    "Respiray's HEPA filter is over 99.9% effective at filtering airborne allergens."

    "Respiray Wear A+ complies with the FCC, CE, IC and UKCA standards."

    Respiray Wear A+ Clinical trials in Germany Respiray Wear A+ Laboratory tests in the USA Respiray Wear A+ is Globally certified

    European Centre for Allergy Research Foundation

    SGS North America Inc.

    Attestation of Global Compliance Co., Ltd




    Features and benefits


    lightweight design icon quiet fans icon
    lightweight design quiet fans
    Weighing in at just 0.65 lbs, Wear A+ is as light as an iPad mini or larger smartphone. Premium fans ensure maximum protection with minimal noise disruption.
    99.9% effective filter icon two air flows icon
    Respiray Wear A+ 99.9% effective filter Respiray Wear A+ has 2 air flows
    The easy-to-replace H12 HEPA filter MERV17 lasts up to 200 hours (est 3 months). At the click of a button, opt for low airflow when stationary and high airflow while in motion.
    one size fits all icon super easy to wear icon
    Respiray Wear A+ is one size fits all Respiray Wear A+ is super easy to wear
    With an easily adjustable strap, Wear A+ is suitable for ages 13 to 100. With its magnetic strap, you can put on or take off Wear A+ in just 2 seconds.
    battery icon type-c charging icon
    Respiray Wear A+ battery lasts for 8 hours You can charge Respiray Wear A+ with type-c
    Wear A+ operates with a safe 2000 mAh lithium-ion battery. Wear A+ charges fully in just 3 hours using a typical USB-C charger.




    What's in the box?


    Respiray Wear A+ package includes Respiray Wear A+ device, magnetic straps, user manual, charging cable, 2 HEPA filters, 1 washable pre-filter and strong protective box

    unboxing Respiray Wear A+




    Technical specifications


    black and white color Respiray Wear A+

    Weight
    Main unit: 9.2 oz | 261 g
    Strap: 0.85 oz | 24 g
    Filters: 0.5 oz | 14 g
    Dimensions 4.7 x 7.8 x 2.7 in | 12 x 20 x 6 cm
    Airflow Regular mode: 2.5 CFM | 70 l/min
    Turbo mode: 4.2 CFM | 120 l/min
    Battery Li-Ion battery 3.7 V | 2000 mAh | 7.4 Wh
    8 hours in regular mode, rechargeable via USB-C
    Noise Level 45 dBA
    Operating Conditions Temperature: 50–105 °F | 10–40 °C
    Relative humidity: 15%–75%
    Filtration Type Main Filter: High-efficiency HEPA 12 (MERV 17)
    Pre-Filter: Reticulated Foam (Washable)
    Active Allergen Reduction >99.9% at 2.5 CFM | 70 l/min
    Warranty 1-year limited manufacturer's warranty


    HEPA Filter Maintenance Change after 200 working hours - the blue indicator LED on the device will turn on.
    Or every 6 months - if you used the device less than 200 working hours.
    Pre-Filter Maintenance Regularly check the filter - if it is dusty or dirty, wash the filter with water and dry it before inserting it back into the device.


    Designed & Made in Europe



    30-DAY MONEY-BACK GUARANTEE

    1-YEAR WARRANTY




    Respiray Wear A+ in 72 seconds





    FAQ


    Click on a question to see the answer


    Does Respiray Wear A+ help against viruses?

    Yes, the HEPA 12 filter used in Respiray Wear A+ is very effective at filtering virus particles. It can be used as another layer of protection against Covid-19. However, the company behind Respiray is focused on helping those who suffer from allergies, and the device and the filters have only been tested with allergen particles.

    Does Respiray Wear A+ also help against air pollution?

    The HEPA 12 filter used in Respiray Wear A+ effectively filters particulate matter. This includes tiny solid or liquid particles suspended in the air, such as dust, soot, and fine particles produced by vehicle emissions and industrial processes. Respiray Wear A+ is excellent at removing these particles from the air and can help reduce the air pollution you usually breathe in.

    Is Respiray Wear A+ Ozone-Free?

    Yes, Respiray Wear A+ is completely Ozone-free.

    Does Respiray Wear A+ release any radiation, EMFs, or cancer-causing substances?

    No, Respiray Wear A+ does not use wireless technology like Bluetooth or Wi-Fi, so it is definitely much safer than many other devices. The device does contain electronic components but these have been tested against the required electromagnetic compatibility (EMC) standards and the results were well within the permitted levels. The materials used to build the device are also safe – they have been tested according to the European Union’s Restriction of Hazardous Substances (RoHS) standards.

    How often should the filters be changed?

    Respiray Wear A+ comes with two replaceable HEPA filters. Each filter lasts for 200 working hours. The filter replacement indicator LED on the device shows when it’s time to change the filter.

    Does Respiray Wear A+ protect against dust mite allergies?

    Yes, Respiray Wear A+ provides effective protection from dust and dust mites. 200 people tested the device at their homes, with 9 out of 10 saying that Wear A+ helped them. Respiray Wear A+ was tested at SGS Michigan with a 50/50 allergen mix of dander from dogs (Canis familiaris) and dust mites (Dermatophagoides farinae). It was >99.9% effective at filtering those allergens.

    Does Respiray Wear A+ protect against allergies caused by pets?

    Yes, Respiray Wear A+ provides effective protection from dander from pets including cats, dogs, rabbits and rats. 200 people tested the device at their homes, with 9 out of 10 saying that Wear A+ helped them. Respiray Wear A+ was tested at SGS Michigan with a 50/50 allergen mix of dander from dogs (Canis familiaris) and dust mites (Dermatophagoides farinae). It was >99.9% effective at filtering those allergens.

    Does Respiray Wear A+ help with asthma?

    Yes, Wear A+ helps to prevent allergic asthma caused by airborne allergens like pollen, pet dander and dust mites. Around 80% of people with asthma also have allergies. However, Respiray Wear A+ does NOT protect against “exercise-induced” asthma or non-allergic asthma.

    Where is Respiray Wear A+ meant to be used?

    Respiray Wear A+ is most effective in non-windy conditions. The device is most effective indoors, but it also works outdoors when there is no wind. Respiray Wear A+ is not meant to be used while sleeping.

    What type of charger does Respiray Wear A+ need?

    Wear A+ is charged with a USB-C cable that is provided with the product. USB-C is widely used for charging mobile phones and laptops.

    How is Respiray Wear A+ charged and how long does it last?

    Wear A+ is battery-powered and charged with a USB-C cable. The device lasts for 8 hours on a full charge.

    Can Respiray Wear A+ be used with a Pacemaker?

    No, unfortunately you cannot use Respiray Wear A+ if you have a pacemaker because the device has a strap with a magnetic closure that may interfere with the pacemaker’s operation.

    Will Respiray Wear A+ make my eyes dry?

    Respiray Wear A+ does create a light breeze around the face, but as long as you don’t suffer from dry eye syndrome or Sjögren’s syndrome it shouldn’t cause you any problems. If you suffer from one of these conditions, we advise you to consult with your doctor first.

    Can children wear Respiray Wear A+?

    Respiray Wear A+ is available in one size only, with an adjustable strap that makes it easy to alter the distance between the user’s face and the device, meaning it can be comfortably worn by people of various heights and body types. It is not recommended that Wear A+ is worn by children under 13 years of age.

    How comfortable is Respiray Wear A+ to wear?

    Respiray Wear A+ is super light. It is wonderfully comfortable to wear thanks to its ergonomic design. When 200 participants tested Wear A+, only 3 people reported that it made their eyes dry, and only 2 reported that the device was heavy to wear. Most people were positively surprised by how comfortable it is and how lightweight the device actually feels.

    Can Respiray Wear A+ be worn on airplanes?

    Yes, Respiray Wear A+ can be worn safely on airplanes. However, it may be slightly less effective than in a normal indoor environment as airplane ventilation systems are powerful enough to create air movement, which could potentially affect the allergen-free air zone created by the device.


    Respiray logo


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    Customer Reviews

    Based on 4 reviews
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    J
    Jonathan Douglas
    Exactly what I expected

    We had "headphone type" air purifiers, which were more subtle in appearance but had the obvious design flaw that they were purifying the air for our cheeks, not our mouth and noses. This is a more effective design. I would not expect them to work while walking, since the air flow is gentle. I have not had any difficulty with them being too loud. They are ideal for situations such as eating in a restaurant. Used in combination with antiviral nasal spray, we're confident that these are helping us be as safe as we can be when masks can't be worn. My only frustration is that we bought the white, anticipating we'd be wearing them with light-coloured clothing in the summer when travelling. But we've been using them in the winter, with darker sweaters. We actually need to get black ones in addition to the white, as they do stand out--and they do get attention! It takes a certain amount of bravery to wear these in public. So far tho there has only been positive comments and interest. And I've long since given up worrying about what other people think about my efforts to keep myself and my family safe. The only quibble I have is I'd rather have a physical on-off switch--the "long press to turn on and off, short press to change speeds" is awkward, and can lead to the device being switched on when placed in my backpack. Battery life is excellent, but I carry a USB battery pack to recharge them thru the day when travelling. People who note that they can still smell things should be aware that some smells are gasses, and you cannot expect a HEPA filter to stop gasses.

    Thank you for your detailed and positive review of our Respiray Wear A+ Wearable Air Purifier! We're glad to hear that it has met your expectations and is effective in purifying the air for your nose and mouth. We understand your frustration with the color options and the on-off switch, and we will definitely take your feedback into consideration for future improvements. Thank you for trusting us to help keep you and your family safe. Happy travels!

    P
    Patricia Wilson

    Not easy for me to put on. The buckle holes were somewhat small. The air cleaner under the chin flowed nicely and filled my lungs with clean air. The customer service for Respiray was excellent.

    C
    Caleb Morton
    Light breeze

    Used in clinical setting, if face is on top on the filter there is a slight clean air delivery if already in a clean fresh room; any movement and that is gone. No noticeable decrease in smells in environment. Expected Better clean air delivery, high setting too loud and doesn’t work when walking like advertised. Comfort, thankfully, is not an issue.

    Hi Caleb,
    Thanks so much for taking the time to leave a review. We appreciate the feedback and will reach out to you directly via email to address your concerns.

    R
    Robert Stockham
    Return

    I returned my order 17904 via UPS mailed 12/16/23 and am awaiting status?

    Hi Robert, your refund was processed on 1/2/24 and you were sent an email notification. We will email you privately to resend all the documents so you can be assured your refund was processed as promised. Please check your inbox/spam shortly.