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Austin Air Pet Machine HM410 Best Air Purifier For Pets - 1500 sq ft

  • $ 59499

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The Austin Pet Mahcine is a leader of pet air purifier uinits, quickly eliminating pet urine and skin oils in carpet, drapes and furniture. As a pet dander air purifier, it quickly gets rid of dog and cat fur along with dander. It eliminates odors from the litter box or accidents around the house. it does this while capturing other household odors, mold, bacteria, dust, dust mites, chemicals and fumes. It is an overall powerhouse of a unit.  

austin air pet machine dander clearnupThis unique and specially designed Pet Machine HM410 model was specifically designed for pet owners. It has all the capability you would expect from a Austin Air Purifier providing developed by Austin to capture airborne allergens, bacteria, odors, fumes, gases, VOC and other chemicals with its true medical HEPA filters and carbon/zeolite mix. Except it has an amazing additional proprietary blend of carbon to remove ammonia (urine), oils, and other irritants produced by pets. It’s important to get these smells before they permeate your furniture, drapes, rugs, or carpeting. Austin Air is premier in the air purification business and delivers this unit as the best Air purifier for pets and allergies you can purchase on the market. The reputation for overall value is second to none and very few that can match.  The bring low maintenance, affordability, quality, and leading edge technology together to delivery air quality you need and expect.  They are one of the most trusted brands in the business.

The Austin pet odor purifier machine is amazing development from the leader in air purification so you can enjoy your pets while not having to deal with the odors and issues associated with them.  This air purifier will change the way you think about pets, especially if you trying to decide on adding one to your household but haven’t because of the smells that come with them.  The features and benefits you have with this uniquely designed unit include an improved quality of life for you, family and friends with clean air to breath.  The key benefits of this machine is that it 

  • Removes animal urine and other animal smell from your home
  • Best Air purifier for pet odors in areas up to 1500 sq. ft
  • As one of the top air purifiers for pet odors you are assured clean fresh air.
  • removes animal dander fur and hair

While it is a great pet air purifier, it still handles

  • a reduction of 99.97% of all particles like dust, pollens, smoke, pet dander, dust mites to 0.3 microns
  • Quickly handle odors, chemicals, fumes, gases
  • Eliminates deadly bacteria and viruses.

Austin Air Pet Machine HM410 Best Air Purifier For PetsThe Austin Air Pet Machine HM410 air purifier has a state of the air 4 stage filtering system with a 360 degree intake system giving you an extremely fast and efficient system to purifier the air you are breathing. 

STAGE 1 – Large Particle Pre-filter Removes dust particles, pet dander, hair, furt and other particles that easily seen by the human eye.
STAGE 2 – Small Particle Pre-filter  Takes care of small to medium size air particles.  These would include seasonal pollen, molds and mold spores and dust mites.
STAGE 3 – 60 sq.ft. of Certified HEPA Removes 99.97% of all particles larger than 0.3 microns.

STAGE 4 – Activated Military Carbon Cloth. Removes chemicals, gases, fumes, & odors fast.

Purchase this amazing Austin Air pet machine today so you can get a handle on the odors, fur, dander, hair in your home.

TheAirPuriferStore.com offers this excellent pet dander air purifier with a great lowest price match guarantee, free shipping,;  We are an authorized dealer and approved distributor so you can get teh answers you need to make decisions.  If you have any questions or need more information, don't hesitate to reach out to us and   Contact usWe'd be glad to help.

TECHNICAL SPECIFICATIONS

Air Filtration System

4-Stage. True HEPA and Activated carbon filter canister combined in one Filter assembly.

  • Small/Large Permafilt Pre Filter - Vacuumable
  • True HEPA - 99.97% to .3 microns (60 sq ft)
  • Special Formulation carbon for urine and animal skin oil odors
  • Anti Microbial filter
    Coverage Area

    1500 sq ft

    Noise Level 35db to 63db
    Power Usage/consumptions 50 watts - 135 watts
    Motor / Fan Assembly AC (Alternative Current) PSC Motor with Backward Impeller.
    Fan Rating, CFM 400 CFM on high
    Speed Settings 3 - Low / Medium / High. Flow speed 50 to 400
    Dimensions 23 in X 14.5 in  X 14.5 in
    weight 49 lbs
    Power Consumption 110-120 V, 60 Hz
    Manufacturer's Warranty, Years 5 Years Parts and Labor + 5 Year Pro-rated warranty on Filter Assembly.
    Certification. CSA, NRTL and CE approved.

     

    FILTER MAINTENANCE

    • Vacuum Prefilter regularly and change every 12-18 months
    • Change HEPA/Carbon Filter every 4-5 years

    WHAT’S IN THE BOX

    1 – Austin Air Pet Machine HM410 Unit
    1 – All Austin Air Pet Machine HM410 filters
    1 – Austin Air Pet Machine HM410 Owner’s Manual

    The following are the processes associated with shipping and delivering your product to you. Of course if you have any further questions, you can find them on our FAQ page, send us your question via email at Support@TheAirPurifierStore.com, fill out and submit our contact form found on our contact us page, or call us at (888) 861-5639. We'll be glad to answer any questions you have.

    * Free Shipping Guarantee:

    From time to time TheAirPurifierStore.com offers free shipping. When we do, the free shipping applies to lower 48 US states and Canada only unless otherwise noted.  Shipping outside of the lower 48 states and Canada will have shipping fees and any other fee's/taxes required by other countries added.

    - We will ship worldwide. Orders outside of the USA and Canada, require you to call us to take the order by phone.  Shipping, taxes and fees applicable to your country will be provided in a quote.

    - Free Shipping is only applicable when you keep the product. Otherwise, you are responsible for shipping the product back to the manufacturer and for the original shipping cost to you.

    Order Confirmation:

    As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically confirm that it is in stock and available for shipment.  If your item is on back order or unavailable, we will void the pre-authorization and reach out to you via e-mail to assist in looking for alternative selections. If your item(s) are not on back order, we will process the charges and submit the order for shipment. 

    Order Shipment:

    If the product you ordered is in stock, we will process the charges to your credit card. Your order will ship within 5-10 business days from the date of your order.  Although most all of our items ship within 2-3 business days from the date of the order. Any customizations such as painting or custom configurations may take longer.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provide to us when check out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at Sales@TheAirPurifierStore.com

    Damages:

    Please inspect the packaging of your item(s) when they arrive. If you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to returns@TheAirPurifierStore.com along with the damages noted with the delivery signature. We will process an exchange. Please see our Returns/Exchanges policy below.

    Problems With Delivery:

    • If we are unable to delivery to address for any reason such as address issue provided by customer, recipient declines delivery, attempled delivery requiring signature and customer does not pick up from delivery service, etc, we will pass on all costs/fees associated with failed delivery, including all return shipping costs, new reshipping costs to a corrected address, and failed delivery fees. We will attempt to contact you to resolve if we are notified by the delivery service before addtional delivery service fees and costs are charged by delivery company  But in some cases UPS/Fedex will return packages without notifiying us such as when recipient at address declined delivery.

    Exchanges:

    We offer a 30-day return policy that is easy and hassle free for you.

    If you find your product is defective within 30 days of purchase, we will replace it as soon as possible and cover all shipping costs to and from your location for the return and replacement with the exact same item. There may be additional return/exchange rules specific to manufacturer(s) of the product(s) you are purchasing. They are listed at the bottom of this page if so.

    Cancellation/Refunds:

    You may cancel your order at any time or for any reason.  If you have already placed an order and would like to cancel it, please contact us immediately by calling us (see "contact us" page) and request customer service. You can also submit a request using the contact form found on the "contact us" page. Make sure to put "Cancel My Order" + your Order # on first line of form in the message section of the form.  You can also email us at Returns@TheAirPurifierStore.com with "Cancel My Order" & Order # in the subject line. We will do everything we can to stop your order from shipping, however we cannot guarantee this since we deal with manufacturers and some orders will come direct from manufacturer. We process/ship your order in the fastest way possible, our manufacturer or our warehouse. If we cannot stop your order from shipping, you will be responsible for all shipping and handling charges both for shipping to you and return shipping back to us. If you ordered a unit with a no return policy and it has already shipped, then you may not cancel/refund if it has shipped. Any customized orders are non-refundable. All orders cancelled after 48 hours are subject to a $25 administration fee, whether or not your order has shipped. Refunds will only be issued to the original credit card that you used when placing your order, with all shipping & handling changes and administration fee if applicable deducted. Free shipping for original order only applies if you keep your air purifier. 

    Returns:

    Please make sure to keep your original box and packing material for 30 days. If you need to return your product, it will faciliate a damage free return of your unit. Please check any manufacturer specific requirements/restrictions below. Returns must be in like new condition with no damage, in original packaging, with instructions and all accessories/inserts returned. If items returned are in less than new condition or missing original packaging, restocking fees will be assessed that are dependent on condition of the item returned and/or missing content. All returns must be completed within 30 days of purchase.

    Returning products is easy.  Simply follow these instructions:

    1. Email us at returns@TheAirPurifierStore.com with reason for return along with best way to reach you.  We will promptly contact you with a Return Authorization Number.  No returns will be accepted without our Return Authorization Number.
    2. We will also provide you with the appropriate address where to ship your return along with full shipping return instructions. Customer is responsible for return shipping and insuring for damage.
    3. There is a $25 restocking fee applicable to all returns.
    4. Once we have received your package we will inspect the contents. If the product is in satisfactory condition, we will refund the appropriate amount to the credit card used for your original purchase in accordance with our stated return policy plus manufacturer specific policies. Free shipping only applies if you keep the product, so original shipping costs will be deducted from refund along with restocking fee.
    5. All returned items, must be reviewed by manufacturer.  Once return is approved by manufacturer, we will credt your account minus damages, restocking fees, shipping costs.  Most refunds are processed within 1-2 weeks after recept of return. Airpura can take up to 30 days after reciept of return.  We appreciate your patience.

    All items are returnable with these exceptions:

    • Replacement filters and pads

    Manufacturer Specific Return, Cancellation, Exchange Policies:

    Allerair:  All above policies are in place. In addition there is a minimum restocking fee of 25% of purchase price regardless of condition for a return only.

    Airpura: All above policies are in place. In addition there is a minimum restocking fee of 25% of purchase price regardless of condition for a return only.

    Austin Air: All above policies are in place. In addition there is a $25 restocking fee per unit ordered for return without an exchange. Example: if you order 2 Austin Air purifiers and return both within 30 days, there would be a $50 restocking fee plus applicable shipping cost recovery.

    Amaircare: There is a no return policy with all Amaircare products once they ship.  We can only exchange for exact replacement of damaged products.

    Airfree: There is a no return policy with all Airfree products once they ship.  We can only exchange for exact replacement of damaged products.

    Boneco: There is a no return policy with all Airfree products once they ship.  We can only exchange for exact replacement of damaged products.

    The Air Purifier Store's Price Guarantee

    At the Air Purifier Store, we work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within ninety (90) days of your original purchase date from us please let us know.  We will refund the difference between your original purchase price from us and the lower priced item you find. We want you to feel 100% confident that you are getting the absolute best price on the internet for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within 6 months of your original purchase date, we will refund the difference as well.

    To request your refund of the price difference for a competitor's exact same product simply e-mail us a link to the same product where you found a lower priced item that you purchased from our website, within 90 days of your purchase. For a product that you find on our site that is priced lowered than your original purchase price, simply email us the URL from our site of the identical product that you ordered from our site within 6 months of your purchase date.  In either case, we will cheerfully process your credit.

    The following are the eligibility requirements. In order to qualify for our 100% Price Guarantee:

    • You must purchase the item from our website before requesting your Price Match Guarantee.
    • Promotions such as rebates, discount coupons, and buy one-get one free offers are not eligible.
    • The item must be in stock on the competitors website.
    • Must be exact product model match. Some lower cost deals are for older models that may look the same but have less functionality or performance.
    • The competitor must be an online only store. They cannot have a retail location.
    • The website cannot be a clearance discounter or auction website (ie; eBay, Amazon, Overstock, etc..). Models sold "as listed" on these these sites are almost always older models in inventory being cleared and many do not have manufacturer warrantees. Auction prices are variable so not eligible as well.
    • The compeitior must be an Authorized Distributor/Retailer for the product in question.
    • Private party sales/transactions are not eligible.
    • The Price Match Guarantee includes the item base price plus shipping charges. It excludes sales tax or any other fees or taxes.
    • Also excluded are items being purchased wholesale or otherwise for purpose of resale, companies outside the USA, clearance, used or open boxsale  items.

    For any discount special coupon at our store, only one TheAirPurifierStore.com coupon per customer per order may be used. Coupons cannot be combined. Discount coupons or sales are only valid for the lower 48 states of the USA, unless otherwise noted.

    Below are some of the common air purifier, air cleaner, and other air filtration questions you might have. If you don't find an answer to your question please contact us and we will promptly assist you.

    Q. How will I know when my item(s) have been shipped? 

    A. We provide an email notifying you of shipment with a tracking number, so you can track the status by clicking the link. You can also vist the UPS or FedEx site directly to track using the tracking number we provide.

    Q. Are all products on this site available in all countries? 

    A. No.  Currently Boneco and Airfree are only available in the USA.

    Q. Is free shipping and sales/discount coupons available to all countries.

    A. No. Sales/Discount Coupons & Free shipping are only available in the lower 48 states of the USA and Canada, unless otherwise noted. Shipping to countries outside of Canada and the lower USA's 48 states will be calculated and confirmed with you before finalizing transaction.

    Q. Whom do I contact if I need assistance?
    A.
    You have a few options. Please see our "Contact Us" page for all phone and email contact information. 

    Q. What is our return policy?
    A.
    Please see our "Shipping & Returns" page.

    Q. How safe is my personal  information when I place an order online?
    A.
    Every online transaction you make with us is fully secured and safe. We use the latest security technology to protect your information. You can read our privacy policy by visiting our Privacy Policy & Secure Shopping Page.

    Q. Are the products we sell new and what is the warranty on them?
    A.
    We only sell NEW items on our websites unless clearly stated otherwise in a well defined clearance area that we are selling a returned item in perfectly new condition.  All new items come with the full manufacturer's warranties as stated on our product pages.

    Q. How will I know if the item I ordered is on backorder or out of stock?
    A.
    We make every effort to get your order to you as soon as possible. In-stock items are generally shipped within 1-3 business days. If there is a problem with your order or we discover the item is back ordered, you will receive an email with more information and options. 

    Q. What are my options for placing an order?
    A.
    You can place a secure order online yourself. Please call us or see our Contract Us page if you need help in ordering

    Q. What are our shipping charges/methods?
    A.
    When we have a free shipping special, it only applies to orders within the contiguous U.S (the lower 48 states) and Canada, unless noted otherwise for specialty items on the ordering documents. We always use the least expensive shipping method between Fedex, UPS, US Postal, or freight. If you would like expedited shipping or if you are ordering outside of the lower 48 states and Canada please Contract Us for a shipping quote. We will provide the shipping costs and any other associated fee's as part of your quote. See our "Shipping & Returns" page for more information.

    All expedited shipping options require you to Contract Us for a quote.

      If we are aware of a potential delay in shipping for an item due to seasonal demand, we will indicate the known shipping delay time on the product page or indicate "Contact Us for Availability" above the product price. Most of our items will ship within one or three business days.

      Q. Will I have to pay sales tax on my order?
      A.
       There is no sales tax for your order for US orders.  If we ship to a California address and you order a product that is shipped directly by a California manufacturer or from a warehouse in California, we are required to collect California sales tax for that product.

      Q. How do I cancel or change my order?
      A.
      As long as your order has not yet been shipped, the order will be cancelled per your request with no additional charge to you. See our "Shipping & Returns" page for more information. 

      The Austin Pet Mahcine is a leader of pet air purifier uinits, quickly eliminating pet urine and skin oils in carpet, drapes and furniture. As a pet dander air purifier, it quickly gets rid of dog and cat fur along with dander. It eliminates odors from the litter box or accidents around the house. it does this while capturing other household odors, mold, bacteria, dust, dust mites, chemicals and fumes. It is an overall powerhouse of a unit.  

      austin air pet machine dander clearnupThis unique and specially designed Pet Machine HM410 model was specifically designed for pet owners. It has all the capability you would expect from a Austin Air Purifier providing developed by Austin to capture airborne allergens, bacteria, odors, fumes, gases, VOC and other chemicals with its true medical HEPA filters and carbon/zeolite mix. Except it has an amazing additional proprietary blend of carbon to remove ammonia (urine), oils, and other irritants produced by pets. It’s important to get these smells before they permeate your furniture, drapes, rugs, or carpeting. Austin Air is premier in the air purification business and delivers this unit as the best Air purifier for pets and allergies you can purchase on the market. The reputation for overall value is second to none and very few that can match.  The bring low maintenance, affordability, quality, and leading edge technology together to delivery air quality you need and expect.  They are one of the most trusted brands in the business.

      The Austin pet odor purifier machine is amazing development from the leader in air purification so you can enjoy your pets while not having to deal with the odors and issues associated with them.  This air purifier will change the way you think about pets, especially if you trying to decide on adding one to your household but haven’t because of the smells that come with them.  The features and benefits you have with this uniquely designed unit include an improved quality of life for you, family and friends with clean air to breath.  The key benefits of this machine is that it 

      • Removes animal urine and other animal smell from your home
      • Best Air purifier for pet odors in areas up to 1500 sq. ft
      • As one of the top air purifiers for pet odors you are assured clean fresh air.
      • removes animal dander fur and hair

      While it is a great pet air purifier, it still handles

      • a reduction of 99.97% of all particles like dust, pollens, smoke, pet dander, dust mites to 0.3 microns
      • Quickly handle odors, chemicals, fumes, gases
      • Eliminates deadly bacteria and viruses.

      Austin Air Pet Machine HM410 Best Air Purifier For PetsThe Austin Air Pet Machine HM410 air purifier has a state of the air 4 stage filtering system with a 360 degree intake system giving you an extremely fast and efficient system to purifier the air you are breathing. 

      STAGE 1 – Large Particle Pre-filter Removes dust particles, pet dander, hair, furt and other particles that easily seen by the human eye.
      STAGE 2 – Small Particle Pre-filter  Takes care of small to medium size air particles.  These would include seasonal pollen, molds and mold spores and dust mites.
      STAGE 3 – 60 sq.ft. of Certified HEPA Removes 99.97% of all particles larger than 0.3 microns.

      STAGE 4 – Activated Military Carbon Cloth. Removes chemicals, gases, fumes, & odors fast.

      Purchase this amazing Austin Air pet machine today so you can get a handle on the odors, fur, dander, hair in your home.

      TheAirPuriferStore.com offers this excellent pet dander air purifier with a great lowest price match guarantee, free shipping,;  We are an authorized dealer and approved distributor so you can get teh answers you need to make decisions.  If you have any questions or need more information, don't hesitate to reach out to us and   Contact usWe'd be glad to help.

      TECHNICAL SPECIFICATIONS

      Air Filtration System

      4-Stage. True HEPA and Activated carbon filter canister combined in one Filter assembly.

      • Small/Large Permafilt Pre Filter - Vacuumable
      • True HEPA - 99.97% to .3 microns (60 sq ft)
      • Special Formulation carbon for urine and animal skin oil odors
      • Anti Microbial filter
        Coverage Area

        1500 sq ft

        Noise Level 35db to 63db
        Power Usage/consumptions 50 watts - 135 watts
        Motor / Fan Assembly AC (Alternative Current) PSC Motor with Backward Impeller.
        Fan Rating, CFM 400 CFM on high
        Speed Settings 3 - Low / Medium / High. Flow speed 50 to 400
        Dimensions 23 in X 14.5 in  X 14.5 in
        weight 49 lbs
        Power Consumption 110-120 V, 60 Hz
        Manufacturer's Warranty, Years 5 Years Parts and Labor + 5 Year Pro-rated warranty on Filter Assembly.
        Certification. CSA, NRTL and CE approved.

         

        FILTER MAINTENANCE

        • Vacuum Prefilter regularly and change every 12-18 months
        • Change HEPA/Carbon Filter every 4-5 years

        WHAT’S IN THE BOX

        1 – Austin Air Pet Machine HM410 Unit
        1 – All Austin Air Pet Machine HM410 filters
        1 – Austin Air Pet Machine HM410 Owner’s Manual

        The following are the processes associated with shipping and delivering your product to you. Of course if you have any further questions, you can find them on our FAQ page, send us your question via email at Support@TheAirPurifierStore.com, fill out and submit our contact form found on our contact us page, or call us at (888) 861-5639. We'll be glad to answer any questions you have.

        * Free Shipping Guarantee:

        From time to time TheAirPurifierStore.com offers free shipping. When we do, the free shipping applies to lower 48 US states and Canada only unless otherwise noted.  Shipping outside of the lower 48 states and Canada will have shipping fees and any other fee's/taxes required by other countries added.

        - We will ship worldwide. Orders outside of the USA and Canada, require you to call us to take the order by phone.  Shipping, taxes and fees applicable to your country will be provided in a quote.

        - Free Shipping is only applicable when you keep the product. Otherwise, you are responsible for shipping the product back to the manufacturer and for the original shipping cost to you.

        Order Confirmation:

        As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically confirm that it is in stock and available for shipment.  If your item is on back order or unavailable, we will void the pre-authorization and reach out to you via e-mail to assist in looking for alternative selections. If your item(s) are not on back order, we will process the charges and submit the order for shipment. 

        Order Shipment:

        If the product you ordered is in stock, we will process the charges to your credit card. Your order will ship within 5-10 business days from the date of your order.  Although most all of our items ship within 2-3 business days from the date of the order. Any customizations such as painting or custom configurations may take longer.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provide to us when check out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at Sales@TheAirPurifierStore.com

        Damages:

        Please inspect the packaging of your item(s) when they arrive. If you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to returns@TheAirPurifierStore.com along with the damages noted with the delivery signature. We will process an exchange. Please see our Returns/Exchanges policy below.

        Problems With Delivery:

        • If we are unable to delivery to address for any reason such as address issue provided by customer, recipient declines delivery, attempled delivery requiring signature and customer does not pick up from delivery service, etc, we will pass on all costs/fees associated with failed delivery, including all return shipping costs, new reshipping costs to a corrected address, and failed delivery fees. We will attempt to contact you to resolve if we are notified by the delivery service before addtional delivery service fees and costs are charged by delivery company  But in some cases UPS/Fedex will return packages without notifiying us such as when recipient at address declined delivery.

        Exchanges:

        We offer a 30-day return policy that is easy and hassle free for you.

        If you find your product is defective within 30 days of purchase, we will replace it as soon as possible and cover all shipping costs to and from your location for the return and replacement with the exact same item. There may be additional return/exchange rules specific to manufacturer(s) of the product(s) you are purchasing. They are listed at the bottom of this page if so.

        Cancellation/Refunds:

        You may cancel your order at any time or for any reason.  If you have already placed an order and would like to cancel it, please contact us immediately by calling us (see "contact us" page) and request customer service. You can also submit a request using the contact form found on the "contact us" page. Make sure to put "Cancel My Order" + your Order # on first line of form in the message section of the form.  You can also email us at Returns@TheAirPurifierStore.com with "Cancel My Order" & Order # in the subject line. We will do everything we can to stop your order from shipping, however we cannot guarantee this since we deal with manufacturers and some orders will come direct from manufacturer. We process/ship your order in the fastest way possible, our manufacturer or our warehouse. If we cannot stop your order from shipping, you will be responsible for all shipping and handling charges both for shipping to you and return shipping back to us. If you ordered a unit with a no return policy and it has already shipped, then you may not cancel/refund if it has shipped. Any customized orders are non-refundable. All orders cancelled after 48 hours are subject to a $25 administration fee, whether or not your order has shipped. Refunds will only be issued to the original credit card that you used when placing your order, with all shipping & handling changes and administration fee if applicable deducted. Free shipping for original order only applies if you keep your air purifier. 

        Returns:

        Please make sure to keep your original box and packing material for 30 days. If you need to return your product, it will faciliate a damage free return of your unit. Please check any manufacturer specific requirements/restrictions below. Returns must be in like new condition with no damage, in original packaging, with instructions and all accessories/inserts returned. If items returned are in less than new condition or missing original packaging, restocking fees will be assessed that are dependent on condition of the item returned and/or missing content. All returns must be completed within 30 days of purchase.

        Returning products is easy.  Simply follow these instructions:

        1. Email us at returns@TheAirPurifierStore.com with reason for return along with best way to reach you.  We will promptly contact you with a Return Authorization Number.  No returns will be accepted without our Return Authorization Number.
        2. We will also provide you with the appropriate address where to ship your return along with full shipping return instructions. Customer is responsible for return shipping and insuring for damage.
        3. There is a $25 restocking fee applicable to all returns.
        4. Once we have received your package we will inspect the contents. If the product is in satisfactory condition, we will refund the appropriate amount to the credit card used for your original purchase in accordance with our stated return policy plus manufacturer specific policies. Free shipping only applies if you keep the product, so original shipping costs will be deducted from refund along with restocking fee.
        5. All returned items, must be reviewed by manufacturer.  Once return is approved by manufacturer, we will credt your account minus damages, restocking fees, shipping costs.  Most refunds are processed within 1-2 weeks after recept of return. Airpura can take up to 30 days after reciept of return.  We appreciate your patience.

        All items are returnable with these exceptions:

        • Replacement filters and pads

        Manufacturer Specific Return, Cancellation, Exchange Policies:

        Allerair:  All above policies are in place. In addition there is a minimum restocking fee of 25% of purchase price regardless of condition for a return only.

        Airpura: All above policies are in place. In addition there is a minimum restocking fee of 25% of purchase price regardless of condition for a return only.

        Austin Air: All above policies are in place. In addition there is a $25 restocking fee per unit ordered for return without an exchange. Example: if you order 2 Austin Air purifiers and return both within 30 days, there would be a $50 restocking fee plus applicable shipping cost recovery.

        Amaircare: There is a no return policy with all Amaircare products once they ship.  We can only exchange for exact replacement of damaged products.

        Airfree: There is a no return policy with all Airfree products once they ship.  We can only exchange for exact replacement of damaged products.

        Boneco: There is a no return policy with all Airfree products once they ship.  We can only exchange for exact replacement of damaged products.

        The Air Purifier Store's Price Guarantee

        At the Air Purifier Store, we work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within ninety (90) days of your original purchase date from us please let us know.  We will refund the difference between your original purchase price from us and the lower priced item you find. We want you to feel 100% confident that you are getting the absolute best price on the internet for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within 6 months of your original purchase date, we will refund the difference as well.

        To request your refund of the price difference for a competitor's exact same product simply e-mail us a link to the same product where you found a lower priced item that you purchased from our website, within 90 days of your purchase. For a product that you find on our site that is priced lowered than your original purchase price, simply email us the URL from our site of the identical product that you ordered from our site within 6 months of your purchase date.  In either case, we will cheerfully process your credit.

        The following are the eligibility requirements. In order to qualify for our 100% Price Guarantee:

        • You must purchase the item from our website before requesting your Price Match Guarantee.
        • Promotions such as rebates, discount coupons, and buy one-get one free offers are not eligible.
        • The item must be in stock on the competitors website.
        • Must be exact product model match. Some lower cost deals are for older models that may look the same but have less functionality or performance.
        • The competitor must be an online only store. They cannot have a retail location.
        • The website cannot be a clearance discounter or auction website (ie; eBay, Amazon, Overstock, etc..). Models sold "as listed" on these these sites are almost always older models in inventory being cleared and many do not have manufacturer warrantees. Auction prices are variable so not eligible as well.
        • The compeitior must be an Authorized Distributor/Retailer for the product in question.
        • Private party sales/transactions are not eligible.
        • The Price Match Guarantee includes the item base price plus shipping charges. It excludes sales tax or any other fees or taxes.
        • Also excluded are items being purchased wholesale or otherwise for purpose of resale, companies outside the USA, clearance, used or open boxsale  items.

        For any discount special coupon at our store, only one TheAirPurifierStore.com coupon per customer per order may be used. Coupons cannot be combined. Discount coupons or sales are only valid for the lower 48 states of the USA, unless otherwise noted.

        Below are some of the common air purifier, air cleaner, and other air filtration questions you might have. If you don't find an answer to your question please contact us and we will promptly assist you.

        Q. How will I know when my item(s) have been shipped? 

        A. We provide an email notifying you of shipment with a tracking number, so you can track the status by clicking the link. You can also vist the UPS or FedEx site directly to track using the tracking number we provide.

        Q. Are all products on this site available in all countries? 

        A. No.  Currently Boneco and Airfree are only available in the USA.

        Q. Is free shipping and sales/discount coupons available to all countries.

        A. No. Sales/Discount Coupons & Free shipping are only available in the lower 48 states of the USA and Canada, unless otherwise noted. Shipping to countries outside of Canada and the lower USA's 48 states will be calculated and confirmed with you before finalizing transaction.

        Q. Whom do I contact if I need assistance?
        A.
        You have a few options. Please see our "Contact Us" page for all phone and email contact information. 

        Q. What is our return policy?
        A.
        Please see our "Shipping & Returns" page.

        Q. How safe is my personal  information when I place an order online?
        A.
        Every online transaction you make with us is fully secured and safe. We use the latest security technology to protect your information. You can read our privacy policy by visiting our Privacy Policy & Secure Shopping Page.

        Q. Are the products we sell new and what is the warranty on them?
        A.
        We only sell NEW items on our websites unless clearly stated otherwise in a well defined clearance area that we are selling a returned item in perfectly new condition.  All new items come with the full manufacturer's warranties as stated on our product pages.

        Q. How will I know if the item I ordered is on backorder or out of stock?
        A.
        We make every effort to get your order to you as soon as possible. In-stock items are generally shipped within 1-3 business days. If there is a problem with your order or we discover the item is back ordered, you will receive an email with more information and options. 

        Q. What are my options for placing an order?
        A.
        You can place a secure order online yourself. Please call us or see our Contract Us page if you need help in ordering

        Q. What are our shipping charges/methods?
        A.
        When we have a free shipping special, it only applies to orders within the contiguous U.S (the lower 48 states) and Canada, unless noted otherwise for specialty items on the ordering documents. We always use the least expensive shipping method between Fedex, UPS, US Postal, or freight. If you would like expedited shipping or if you are ordering outside of the lower 48 states and Canada please Contract Us for a shipping quote. We will provide the shipping costs and any other associated fee's as part of your quote. See our "Shipping & Returns" page for more information.

        All expedited shipping options require you to Contract Us for a quote.

          If we are aware of a potential delay in shipping for an item due to seasonal demand, we will indicate the known shipping delay time on the product page or indicate "Contact Us for Availability" above the product price. Most of our items will ship within one or three business days.

          Q. Will I have to pay sales tax on my order?
          A.
           There is no sales tax for your order for US orders.  If we ship to a California address and you order a product that is shipped directly by a California manufacturer or from a warehouse in California, we are required to collect California sales tax for that product.

          Q. How do I cancel or change my order?
          A.
          As long as your order has not yet been shipped, the order will be cancelled per your request with no additional charge to you. See our "Shipping & Returns" page for more information. 

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